Orders over WhatsAppStay Digital
The buyer keeps photographing the handwritten note, like always. AI reads it, matches it against the catalog and builds a proposal. A person checks and confirms. What disappears is the retyping.
If this happens in your operation
- i.
Orders by photo or message
Someone reads the handwriting, interprets the shorthand, retypes it into the system and replies. Every order is work done twice.
- ii.
Stock that lives in someone’s head
The balance has no history. When the number is wrong, nobody knows when it went wrong.
- iii.
History trapped in a chat
Repeating last month’s order means digging up the old photo. If the buyer goes on vacation, the history goes too.
What I automate
- 01
Reading orders from a photo
AI reads the note and matches each line against your catalog, including counter shorthand. An uncertain line becomes a suggestion. An unrecognized line blocks the order instead of becoming a guess.
- 02
An ordering portal for the buyer
On the phone, by catalog or by photo, with the company’s history at hand and pickup scheduled at checkout.
- 03
An operations dashboard
A queue with fixed steps, from intake to pickup, and stock explained by a ledger: every entry, exit and adjustment is recorded.
- 04
Automatic notifications
Email and WhatsApp at each step, with the packing list as a PDF.
- 05
What already exists comes along
The current spreadsheet is imported with a preview before saving. Nobody starts from zero.
Real timelines
Work that proves it
How I work
- i.
Map
I talk to the people doing the work by hand and follow the real process. Who does it, what comes in, what goes out, where it fails and what a failure costs.
- ii.
Choose
Not everything is worth automating. I turn what I saw into opportunities and pick the first one: the one that repeats most and hurts most.
- iii.
Validate
I build the working flow, often with the AI simulated, to test with the people who will use it before paying for real reads.
- iv.
Automate
I ship in slices, with a person in control of what matters. The job is only done when the team stops doing it by hand.
Frequently asked questions
Does the AI misread orders?
It does, and the flow is designed for that. Each line shows what was written on paper next to what the system understood. An uncertain line becomes a suggestion to accept or swap. An unrecognized line blocks the order until someone decides. Nothing becomes an order without a person checking it.
Will my customers have to change how they order?
No. The decision that guided the distributor project was not asking anyone to change a habit before they got something out of it. People who photograph their notes keep photographing them.
Does it work with the WhatsApp I already use?
In the distributor project, the buyer sends the photo through the portal, on the phone, and gets notifications by email and WhatsApp. Receiving orders directly in WhatsApp depends on the account and API the company uses. We look at that in the first conversation.
How long does it take?
It depends on scope. A real example: a distributor’s ordering system went from the first commit to the current version in 11 days, with near-daily adjustments based on what the client asked for.
What about the system I already use?
It depends on what it allows. In the distributor’s case, the new system runs on the client’s own server and received the catalog from a spreadsheet. I assess integrations during the diagnosis, before promising anything.
How many orders does your team retype every day?